The Broker Times · Data Brief

Two arrears numbers, two very different denominators

APRA’s June 2026 quarter put non-performing housing loans at 1.01% of residential credit. Canstar’s read of the low-doc slice of the same bank data puts arrears there at 4.9% — on a book that is roughly 0.1% of bank mortgages.

The four numbers worth carrying into a client call

1.01%
Non-performing residential loans, June 2026 quarter — down from 1.04% a year earlier (APRA)

4.9%
Bank low-doc loans in arrears, June quarter, up from 4.2% a year earlier (Canstar analysis of APRA data)

0.54%
Residential loans 30–89 days past due, June 2026 — down from 0.66% a year earlier (APRA)

~0.12%
Low-doc share of total loans outstanding, down from 0.88% in 2019 (S&P’s Erin Kitson, citing APRA)

Scale of the two measures, side by side

Low-doc arrears
4.9%

Low-doc arrears, a year earlier
4.2%

Non-performing, whole book
1.01%

30–89 days past due
0.54%

Bars are scaled to the largest figure shown. The measures are not like-for-like: the low-doc figure is arrears on low-doc loans, the 1.01% is non-performing loans across all residential credit.

What the 4.9% does and does not cover

Inside the number
Outside the number

Low-doc loans still sitting on the books of authorised deposit-taking institutions
Alt-doc loans written with non-bank lenders, which do not report to APRA as ADIs

A legacy slice: around 0.1% of bank mortgages, down from 0.88% of loans outstanding in 2019
Self-employed files placed with non-bank lenders, including the alt-doc products launched in October 2026

An arrears measure on one loan type — a different test from the non-performing figure of 1.01%
Loans written in the last 12 months under current buffers and current rate levels

Read it as a borrower-type signal, not a scoreboard for your book

S&P Global Ratings analyst Erin Kitson told the Sydney Morning Herald low-doc loans were more vulnerable to arrears without presenting a systemic risk, because the cash flows of those borrowers are “more exposed to deteriorating economic conditions, including rising interest rates”. She also noted that mortgage arrears are “one of the last places for financial pressure to manifest”. Shore Financial chief executive Theo Chambers made the counterpoint in the same article: many of these borrowers “are successful self-employed individuals and business owners with strong assets”.

Four moves for the week

1

Pull the alt-doc files you wrote in the last 12 months

Not because the data says they are in trouble — it does not measure them — but because they are the cohort a regulator, a lender and an aggregator reviewer will all look at next.

2

Check whether a full-doc option was genuinely closed

RG 273.54 says any situation where a higher cost loan is recommended “will need to be supported by evidence”. Alt-doc pricing is usually higher, so the evidence is the file note.

3

Re-read what you recorded about foreseeable change

RG 273.48(d) points to “reasonably foreseeable changes to the consumer’s personal circumstances and financial situation”. Four cash rate rises in 2026 and a fifth decision on 3 November are the backdrop that note was written against.

4

Diarise the self-employed back book before the lender calls

APRA chair John Lonsdale told senators earlier contact with lenders is helping banks manage repayment problems. The broker who makes that call first keeps the relationship and the refinance.

The takeaway

The headline arrears number is still low and, on APRA’s own year-on-year comparison, lower than it was. The low-doc number underneath it moved the other way. Neither figure measures most of the alt-doc book brokers are building today — which is precisely why the file note, not the statistic, is what will be read back to you.

Sources: APRA, Quarterly ADI Performance and Quarterly ADI Property Exposures statistics, June 2026 quarter (released 17 September 2026); Canstar analysis of APRA data and interviews reported by the Sydney Morning Herald, 28 October 2026; evidence to the Senate economics committee, 29 October 2026, as reported by The Nightly and The Adviser; ASIC Regulatory Guide 273; RBA cash rate statistics.

News · Credit Quality

Low-Doc Arrears Hit 4.9% Against 1.01% Across the Book. That 4.9% Sits on About 0.1% of Bank Mortgages — and Your Alt-Doc File Isn’t in It

The Broker Times
2 November 2026
Approx. 9 min read

APRA’s deputy chair told a Senate committee on 29 October that mortgage arrears were “ticking up”. That quote travelled. The number brokers should actually be reading was published a day earlier, in a different place, and it carries a denominator that changes what it means.

What APRA actually published — and the one figure the coverage added

Start with the regulator’s own statistics rather than the hearing, because they say something slightly different. APRA’s quarterly authorised deposit-taking institution releases for the June 2026 quarter, published on 17 September 2026, do not describe a book in distress. Non-performing residential loans — 90 days or more overdue, or otherwise impaired — sat at 1.01% of residential credit outstanding, down from 1.04% a year earlier. Residential loans 30 to 89 days past due sat at 0.54%, down from 0.66%. Residential credit outstanding grew 7.0% to $2,558.5 billion, and the share of outstanding loans at an LVR of 80% or more fell from 17.6% to 16.7%.

New lending in the quarter read much the same. ADIs funded $200.5 billion of new residential loans, up 6.8% year on year, with 29.7% written at an LVR of 80% or above (down from 30.4%) and 5.6% at a debt-to-income ratio of six times or more (up from 5.5%). Split by purpose, that DTI figure was 8.9% on investment lending against 3.7% on owner-occupied.

Then the hearing. On 29 October, APRA deputy chair Therese McCarthy Hockey told the Senate economics committee that arrears of at least 30 days were rising across borrower types.

“They are ticking up and there are elements of some greater indication of hardship coming through.”

Therese McCarthy Hockey, Deputy Chair, APRA, to the Senate economics committee, 29 October 2026

APRA chair John Lonsdale told the same committee the authority was “closely watching the employment market which would drive a problem in that area”, and drew the distinction that matters most for a broker reading the headlines: “There is certainly mortgage stress in the community but how much of that actually translates into a non-performing loan.” Nationals leader Matt Canavan questioned him on borrowers’ capacity to keep servicing loans, and Greens senator Barbara Pocock asked for further data on notice.

A discrepancy worth knowing before you quote it

Reports of the hearing — The Nightly on the day, The Adviser on 2 November — put home loans in default at 1.01% in June, up from 0.99% in March. That quarter-on-quarter rise is the figure carrying the coverage. APRA’s own published release frames the same 1.01% against 1.04% a year earlier, which is a fall.

The March comparison appears in the press reports rather than in the release itself, so treat it as reported rather than as the headline the regulator published. Both framings can be accurate at once, and the difference is not pedantic: one says the cycle has turned, the other says it has not turned yet. If you are putting a number in front of a client this week, the safer version is the one the regulator published, with the quarterly movement attributed to the outlet that reported it.

The number underneath: 4.9%, and the denominator that reframes it

The figure that should genuinely change how a broker reads their own pipeline came from a separate exercise and a day earlier. Canstar’s analysis of APRA data, reported by the Sydney Morning Herald on 28 October, put arrears on low-doc loans at banks at 4.9% of outstanding low-doc loans in the June quarter, up from 4.2% in the same quarter of 2025.

Set against a whole-of-book non-performing rate near 1%, that is a different order of magnitude, and it moved in the opposite direction to the headline. The measures are not like-for-like — one is arrears on a loan type, the other is non-performing loans across all residential credit — but the direction of travel is the point.

Now the denominator, which is where most commentary stops short. The same article put low-doc loans at roughly 0.1% of bank mortgages. S&P Global Ratings analyst Erin Kitson, citing APRA, put low-doc loans at about 0.12% of total loans outstanding, down from 0.88% in 2019.

So 4.9% is a rising arrears rate on a book that has shrunk by roughly seven-eighths in six years. What is left on bank balance sheets under that label is largely a legacy slice — loans originated under older policy settings, older serviceability assumptions and an older generation of income verification. A deteriorating cohort that is also a shrinking and ageing cohort behaves differently from a deteriorating cohort that is growing.

Why that figure is not measuring the book you are building

APRA’s statistics cover authorised deposit-taking institutions. A great deal of the alt-doc business written through the broker channel today is placed with lenders that are not ADIs, and those loans do not appear in the 4.9% at all.

The last fortnight makes the point better than any argument. As reported in this masthead on 23 October, Firstmac’s alt-doc debut starts at 6.99% at 70% LVR on six months of BAS. On 25 October, Bluestone moved to apply comprehensive credit reporting across all debts while taking one year of tax returns plus a notice of assessment, lifting prime loans to $5 million under 70% LVR. Neither lender is an ADI. Every file placed with them this quarter sits outside APRA’s low-doc series.

And the single most significant policy move of the fortnight for self-employed files came from inside an ADI. Ubank, NAB’s digital lender, opened home loans to sole traders on one year of individual tax returns and a matching ATO notice of assessment. Broker Daily reported the terms on 29 October 2026, and Australian Broker reported the same change: ABN continuously active for at least two years, two years of continuous profitable trading, maximum 80% LVR, maximum 30-year term, and the most recent financial year end no more than 21 months old. Complex trust structures and construction are excluded. Ubank’s head of broker distribution, George Srbinovski, described the segment as underserved; distribution runs through more than 17,000 accredited brokers.

That matters for two reasons. The first is placement: a sole trader who would have gone to a non-bank last month may now fit a prime ADI product this month, at prime pricing. The second is measurement: those loans will sit inside APRA’s ADI data, though a single verified tax return and a matching NOA is not a low-doc loan in the 2019 sense, and nothing published so far tells us how the regulator will classify this generation of lending.

The practical conclusion is unglamorous but useful. The question for a broker is not whether 4.9% is their number — it almost certainly is not. It is what their file notes will say when somebody builds the cohort that does include their files, two or three years from now, and goes looking for self-employed stress.

What it does tell you: a borrower-type signal, and a lagging one

Kitson’s framing is the one worth carrying. Low-doc loans were more vulnerable to arrears without presenting a systemic risk, she said, because the cash flows of those borrowers are “more exposed to deteriorating economic conditions, including rising interest rates”. She added that rising cost-of-living pressures were “not yet manifesting in material arrears increases”, and that mortgage arrears are “one of the last places for financial pressure to manifest”.

That last observation is the operationally important one, and it is easy to skim past. Arrears is a lagging indicator. The self-employed client whose trading revenue softened in the September quarter does not miss a mortgage payment in the September quarter. They draw down the offset, then the redraw, then the business card, then the ATO payment plan. By the time the loan is 30 days down, the sequence has been running for a year. Which means a broker watching arrears data to decide when to call their self-employed back book is watching the wrong instrument.

Canstar’s data insights director Sally Tindall put the rate transmission plainly in the same article:

“When the RBA tightens the screws on mortgages, the pressure on low-doc borrowers tends to increase even further … those low-doc borrowers who don’t have a decent buffer can quickly find themselves with zero breathing room.”

Sally Tindall, Data Insights Director, Canstar

The rate backdrop is unusually dense. The cash rate sits at 4.60% after four increases in 2026: to 3.85% effective 4 February, 4.10% on 18 March, 4.35% on 6 May and 4.60% on 30 September. The board’s next decision lands on 3 November, and market pricing has converged on a fifth rise that would take the rate to 4.85% — its highest in 18 years. The Adviser reported on 28 October that all four major banks were tipping a November increase. Unemployment reached 4.7% in September, a five-year high.

Nothing in this article turns on that decision going one way or the other. But the arithmetic of a higher base is worth stating: Canstar’s research puts non-bank low-doc advertised pricing from about 7%, and only with 45% equity, rising to about 12.29% where the deposit is smaller. A client carrying a rate that starts with a seven feels each 25-point move on a materially higher base than a client on a prime variable.

The counterpoint, stated fairly

Two brokers quoted in the same reporting pushed back on the inference that low-doc means weaker credit. Shore Financial chief executive Theo Chambers said higher rates and economic conditions could contribute to arrears rather than these borrowers being necessarily higher-risk customers: “In reality, many are successful self-employed individuals and business owners with strong assets.”

Equilibria Finance managing director Anthony Landahl noted that all the banks have “good, strong, attractive offers” for self-employed borrowers, and that regardless of the documentation path, “It’s still got to meet all of the consumer lending criteria.”

Where RG 273 actually bites on an alt-doc file

The best interests duty exposure on an alt-doc file is usually not about documentation. It is about price.

ASIC’s Regulatory Guide 273 says at RG 273.51 that it generally expects the cost of a credit product “to be a factor that mortgage brokers should prioritise”. At RG 273.54 it is more direct: “Any situation where a higher cost loan is recommended will need to be supported by evidence.” The guide also leaves brokers real room — at RG 273.56 it acknowledges that “the product with the lowest interest rate is not necessarily the lowest cost option for all consumers.”

Read together, that is not a rule against alt-doc. It is a rule about the record. An alt-doc recommendation is unremarkable where the file shows why a cheaper full-doc route was closed. An alt-doc recommendation where the file says only that the client is self-employed is a thinner note this month than it was last month — precisely because Ubank now accepts one individual tax return plus an NOA at 80% LVR, and Bluestone is doing something comparable in near-prime. The set of files where “no full-doc option existed” is true has narrowed, and it is narrowing in public, in the trade press your reviewer also reads.

On the forward-looking element, RG 273.48(d) directs attention to “reasonably foreseeable changes to the consumer’s personal circumstances and financial situation”. Four cash rate increases inside a calendar year, with a fifth decision scheduled and widely anticipated, is not an unforeseeable event.

What RG 273 says about the record itself

  • RG 273.160 — “you should keep records of your reasoning behind any recommendation you make”.
  • RG 273.104(b) — “you clearly record the recommendations you presented, including any alternatives that are not selected by the consumer”.
  • RG 273.163 — “We expect that these records will clearly show how you have complied with the best interests obligations.”

This is general information about what the guide says, not advice about how it applies to any particular file or licence. How these obligations operate in practice depends on your credit licence, your aggregator’s process and the facts of the file. Confirm the application with your licensee or compliance adviser before changing a process.

What to review this week

Broker action checklist

  • List the alt-doc and one-return files written in the last 12 months. Not because the data says they are impaired — it does not measure them — but because they are the cohort a lender, an aggregator reviewer or a regulator will construct next.
  • For each, confirm the file records whether a full-doc or prime option was considered and why it was closed. Where the answer was “no lender would take one return”, check whether that is still true after the last fortnight.
  • Re-read your notes on foreseeable change. If the file was written early in 2026, it was written against a 3.85% cash rate. The note should still make sense at 4.60%.
  • Separate price-driven placements from policy-driven placements. A file placed at a higher rate for a structural reason — security type, credit history, entity structure — is a different note from one placed there for documentation convenience.
  • Call the self-employed back book before the lender does. Lonsdale told senators that earlier contact with lenders is helping banks manage repayment problems. The broker who opens that conversation first keeps the relationship and, usually, the refinance.
  • Watch the offset and redraw behaviour, not the arrears report. Arrears is the last signal to move. Buffer depletion is the first one a broker can actually see.
  • Check your panel coverage for sole traders. If one-return lending at 80% LVR is now available on your panel and you are not accredited for it, that is an accreditation gap with a cost consequence attached.

What to watch next

The 3 November decision and the pricing gap. A fifth increase widens the dollar gap between prime and alt-doc on the same loan size, which is the gap RG 273.54 asks you to evidence.

APRA’s answers on notice. Lonsdale told the committee that more first home buyers are moving into the 90% and 95% LVR categories since the 5% deposit scheme expanded in October 2025, while noting the data was incomplete. Senator Pocock asked for figures on notice, so a fuller picture should reach the committee in writing.

The 30–89 day bucket in the next quarterly release. That is where McCarthy Hockey’s “ticking up” would first appear in published statistics. At 0.54% in June it was still falling year on year.

Whether more ADIs follow Ubank. Each one that accepts a single tax return at prime pricing narrows the set of files where an alt-doc rate is the only option — and therefore widens the set where the file note has to do the work.

The strategic takeaway

The arrears story in the published data is still a mild one, and on APRA’s own year-on-year comparison it improved. The low-doc figure underneath it moved the other way, on a book too small, and too different in composition, to tell you much about your own pipeline. Treat 4.9% as a signal about a borrower type and a reminder that arrears lags — then spend the time on the thing that is actually within your control, which is whether the file explains the price.

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Sources: APRA, Quarterly authorised deposit-taking institution performance and property exposure statistics, June 2026 quarter, released 17 September 2026; evidence to the Senate economics committee, 29 October 2026, as reported by The Nightly (29 October 2026) and The Adviser (2 November 2026); Canstar analysis of APRA data and interviews reported by the Sydney Morning Herald, 28 October 2026; Broker Daily and Australian Broker on Ubank’s sole trader policy, 29 October 2026; The Broker Times, 23 and 25 October 2026, on Firstmac and Bluestone; ASIC Regulatory Guide 273, Mortgage brokers: Best interests duty; RBA cash rate statistics; ABS Labour Force, Australia, September 2026.

Interactive · Broker Tool

Alt-doc file note checker

Four questions about one placement. The tool tells you what the record is likely to need and which part of RG 273 to read before you change anything. General information only — not advice on your obligations.



1. Why did this file go alt-doc?

Pick the reason the file actually records, not the reason you would give now.




2. Could a prime or full-doc lender take it today?

One-return sole trader lending at 80% LVR became available on some panels in late October 2026.



3. Is the rate materially higher than a prime alternative?

Canstar research puts non-bank low-doc pricing from about 7%, and only with 45% equity.



4. When was the file written?

The cash rate was 3.85% in February 2026 and 4.60% from 30 September.


0 of 4 answered.

Result

Answer the four questions above

The tool reads your four answers together and suggests what the record is likely to need. It does not assess compliance and it does not know your licence conditions.

    Disclaimer: This article is for general information and professional development purposes only. It does not constitute legal, compliance, or financial advice. Brokers should consult their aggregator’s compliance team and, where required, seek independent legal advice regarding their obligations under the National Consumer Credit Protection Act 2009 and ASIC’s responsible lending guidelines.