Media release from the Mortgage & Finance Association of Australia (MFAA), 22 October 2026. Published as supplied.
Investment in broker education, stronger representation in policy discussions and increased consumer awareness have marked a year of progress for the mortgage and finance broking industry, outlined in the Mortgage & Finance Association of Australia’s (MFAA) 2025–2026 Annual Report.
The report details the Association’s work to support members and strengthen the industry as mortgage brokers facilitated a record 81.6% of all new residential home loans in the June 2026 quarter.
MFAA CEO Anja Pannek said the industry’s continued growth reinforced the importance of investing in the businesses, capabilities and standards behind consumer trust.
“More Australians are choosing brokers to help them understand their options and navigate important financial decisions,” Ms Pannek said.
“That trust is earned through the work our members do every day. Our role is to support them with strong advocacy, practical education and resources that help them build sustainable businesses and deliver positive outcomes for their clients.”
Advocacy
Throughout FY26, the MFAA represented members in discussions with government, regulators and policymakers on housing affordability, taxation reform, the Compensation Scheme of Last Resort, productivity, digital identity, cyber security and scam prevention.
“Mortgage and finance brokers see firsthand how policy decisions affect access to finance for households and businesses,” Ms Pannek said.
“Bringing those experiences into policy discussions helps ensure the practical implications for our members and their clients are understood.”
Education and professional standards
Education and professional standards were also a focus. The MFAA delivered 14 national webinars attracting 13,370 registrations, covering topics including Best Interests Duty, the Federal Budget and the legal and compliance considerations associated with artificial intelligence.
By June, 35 brokers had graduated with the Mortgage Finance Professional Australia designation, developed in partnership with RMIT Online, following 111 applications. The inaugural MFAA Education Summit also brought together more than 60 industry representatives to consider future education needs.
Consumer engagement and research
Consumer engagement expanded through the national Find a Broker campaign, which generated 11.2 million advertising impressions and more than 232,000 broker profile views between March and May 2026.
The Association also undertook international research across five established broking markets to help inform its response to changing regulation, technology, remuneration and client expectations.
“The opportunity ahead is to build on our industry’s strengths while preparing for change,” Ms Pannek said.
“We will continue investing in professional standards, helping members embrace technology and ensuring the value of mortgage and finance brokers is understood by consumers and decision makers.”
The MFAA 2025–2026 Annual Report is available at mfaa.com.au.
Source: MFAA media release, 22 October 2026. Media contact: Rhys Reynolds, Senior Manager Public Relations and Communication, MFAA. The Mortgage & Finance Association of Australia (MFAA) is the peak national body representing mortgage and finance brokers, aggregators, lenders, mortgage managers, mortgage insurers, and other suppliers to the mortgage and finance broking industry.
This article is provided for general information and professional development purposes only and does not constitute legal, financial or credit advice.
