The AI Annual Review Engine · For every major broker CRM
Broker Times reader launch
The money is already in the book you settled.
They already bank with you. The annual reviews are sitting there unbooked. $49 — not $249 — gets the AI Annual Review Engine: the AI writes a personal review from the settled file, the AI reads the replies, and you only see HOT and BOOKED.
Make
Zapier
12 CRMs
import, not build
SMS and AI phone
covered
to first send
The conversation you are not having, with people who already settled with you.
Built for real broker teams
Every retained client starts as a review you almost let slide.
One broker or a team of nine, the AI works the same way. It reads the settled file, writes a personal annual review, reads the replies, and only hands you HOT and BOOKED.
You are not buying another dashboard that watches the book. You are buying an AI that writes the review, reads the inbox, and optional AI phone nudge — so the cycle actually runs.
- ✓They already bank with you. These are settled clients, not a purchased list.
- ✓They already consented. Every message carries an opt-out, honoured instantly.
- ✓The AI only hands you HOT and BOOKED. LATER and OPT OUT never reach your afternoon.
The problem
The reviews are sitting in the book.
Hundreds of people you already settled. Twelve months on. No review booked, no file note, and the last thing they heard from you was a settlement-day text.
You already have permission to contact them. Some have remortgaged with somebody who did bother to call. Some would stay if you asked. You do not know which, because reviewing four hundred files by hand is nobody’s idea of a Tuesday.
So the anniversary dates scroll past, trail quietly thins, and the best-interest file is thinner than your licensee would like.
The uncomfortable part. A settled book is not a finished job. Every month a review-due client hears nothing, the relationship gets cheaper for someone else to take.
AUD only · 30-day keep-the-files refund · yours to keep
Do the sum first
How many reviews are sitting there?
Conservative defaults. Change the numbers. Nothing is uploaded — this runs in your browser.
Sitting in the book
The AI writes every review, reads every reply, and puts a CRM note on the record. You only see HOT and BOOKED.
AUD only · 30-day keep-the-files refund · yours to keep
What actually goes out
Not a mail merge. A review written for that client.
The AI reads the settled file — name, suburb, settlement date, loan type — and writes a personal annual review from that. Here is genuine-style output, unedited.
Hi Priya,
It has been twelve months since we settled the Ashfield purchase, and I wanted to put a proper annual review in the diary rather than let it drift.
Rates, servicing rules and your situation have all had a year to move. A short review lets us check the loan is still doing the job, and I will write up a summary you can keep on file.
Have you got twenty minutes next week?
Matt
Only sent when a mobile is on file. The reply is classified as BOOKED.
Booked · CRM note written
The half everyone forgets
Sending is easy. Reading two hundred replies is the job.
A second AI workflow catches every response, classifies HOT / BOOKED / LATER / OPT OUT, and only pings you for HOT and BOOKED. That is the half that turns a review campaign into a system.
They want the review now. You get pinged. A CRM note is already on the record.
A time is agreed. Deal or task created, summary started, you just turn up.
Not this month. Parked, tbt_review_due_on pushed forward, picked up again quietly.
Suppressed immediately and permanently. tbt_review_state = opt_out. No second chances.
One client, end to end
Seven seconds of work. None of it yours.
This is what happens to a single review-due client from the moment the engine picks them up.
Multiply that by the settled book, running quietly in the background, while you get on with the files already on your desk.
AUD only · 30-day keep-the-files refund · yours to keep
The install
You import a file. You do not build this.
Three JSON blueprints come in the pack. Drop them into Make and the AI engine appears on the canvas, already wired — every module, every safety filter, every prompt, every field mapping. You set one thing: your own definition of review-due. These are the imported scenarios on the canvas.
Nine modules, already connected. Pull review-due clients, gate on consent and frequency, the AI writes the personalised review, split into email, SMS and the optional AI phone nudge, then stamp the CRM so nobody gets hit twice.
The AI reads every reply. HOT and BOOKED get a task and a ping. LATER is parked 90 days. OPT OUT is suppressed immediately. You never sort the inbox by hand.
- Scenarios, then
Create a new scenario - The
...menu on the empty canvas, thenImport Blueprint - Choose the file. The whole thing appears.
- Sign in to your accounts. Done.
About four minutes per scenario. On Zapier there is no import file — Zapier does not allow it — so the Zapier guide walks you through the identical build screen by screen. Longer, but nothing is left to guess. Blueprint 03 is the Sheets bridge for ActivePipe, BrokerEngine and AFG Suite360.
AUD only · 30-day keep-the-files refund · yours to keep
Open the box
This is what you are actually getting.
Not a course. Not a PDF of ideas. The working files, the finished scenarios and every word the system will ever say — already written, already tested, already wired up.
-SHEETS-BRIDGE.blueprint.json
For ActivePipe, BrokerEngine
and AFG Suite360.
Export the review-due list,
the engine reads the Sheet.
Everything downstream is identical.
email to a settled client.
Use: first name, suburb,
months since settlement.
Rules:
• Under 120 words, plain English.
•
•
•
• One question at the end.
✓Annual-review email — three tone variants✓SMS follow-up, opt-out line built in✓AI phone-call script and guardrails✓Reply classifier — hot, booked, later, opt out✓CRM note writer✓SOA-ready review summary
booked / later / opt_out
tbt_last_review_at → frequency cap
tbt_review_due_on → who is eligible today
firstname → first_name
settlementdate → review_clock
broker can turn into an SOA.
Include: facts on file,
what the client said,
what was
next action, date.
It does not write the SOA.
It drafts the note.
✓Consent gate for an existing-client book✓Opt-out wording for email and SMS✓Sending hours and daily volume caps✓Spam Act, Privacy Act, Do Not Call✓What the AI is forbidden from saying✓Pre-launch checklist you tick before day one
Pay someone to build it
$2,000–$6,000A two-workflow build with AI prompts, CRM mapping and a review-summary prompt is a 15–25 hour job at Australian consultant rates.
Build it yourself
15–25 hoursMost of it is not the wiring. It is writing the messages, testing the prompts, and getting the compliance wording right.
Or start from this
$49 · ~25 minImport three files, connect your accounts, create three CRM properties, test it on yourself. That is the job.
Those rates and hours are indicative, not a quote. The expensive part of this was never the software.
AUD only · 30-day keep-the-files refund · yours to keep
Compatibility
It runs on the CRM you already have
The pack includes a scenario for each major broker CRM. Only the first step and the last step touch your CRM. Everything in between is identical no matter what you run.
Straight answer about the closed ones. Some aggregator-owned platforms will not let an automation read them directly, and that access is granted by the aggregator, not by you. For those, the pack ships the bridge method: you export your review-due clients to a Google Sheet and the engine reads that instead. Everything downstream is identical, and it works everywhere without needing anybody’s permission.
AUD only · 30-day keep-the-files refund · yours to keep
What lands in your inbox
One ZIP. No waiting. Nothing else to buy.
A complete do-it-yourself pack for the settled book. Bookmark the download page — updates land there for free.
- ✓Three Make.com blueprints — outbound engine, reply triage, and the Sheets bridge. Import the JSON. No building by hand.
- ✓The complete Make guide — every step, every field, every value.
- ✓The complete Zapier guide — screen by screen, because Zapier cannot import a workflow file.
- ✓Twelve CRM setup notes — Salesforce, HubSpot, Pipedrive, Zoho, Salestrekker, Connective, LMG MyCRM, Effi, Finsure Infynity, ActivePipe, BrokerEngine, AFG Suite360.
- ✓The prompt library — email, SMS, AI call, classifier, CRM note, and the SOA-ready review summary.
- ✓The compliance pack — written for an existing-client book, not a dormant-enquiry list.
How the twenty-five minutes goes
Open 00 Start Here first
A one-page map of the folder, your CRM, and which guide you need.
Create the three CRM properties
tbt_review_state,tbt_last_review_atandtbt_review_due_on. Do this before you import anything.Make, or Zapier
Make users import the blueprints. Zapier users follow the guide — Zapier cannot import a workflow file.
Connect your accounts
Your CRM (or the Sheet), OpenAI, your mailbox, your SMS provider, and Retell AI if you want the phone channel.
Test it on yourself, then open the tap
Add yourself as a review-due client, run it once, reply STOP, confirm it suppresses you. Then fifteen clients a day for the first week.
AUD only · 30-day keep-the-files refund · yours to keep
Who made this
Built by the people who write for 22,000 brokers every week.
The Broker Times covers what is actually happening in Australian broking: aggregator platforms, compliance, lender policy, and the tools brokers are quietly using to get their week back.
This engine came out of that. It is built around Australian rules, Australian language, and a CRM that has been filling with settled clients for six years. Not a generic nurture sequence with the word “review” pasted in.
Runs the same whether you are one broker or a team of nine.
Buy this if
You have a settled book with reviews stacking up, you want the AI to write the reviews and only hand you HOT and BOOKED, and you would rather spend twenty-five minutes once than chase anniversaries by hand forever.
Do not buy this if
You want somebody to build it for you. This is deliberately do-it-yourself, which is the only reason it is $49 and not $2,000. Also skip it if you wanted the Lead Reactivation Engine — that product works dead enquiries. This one works existing clients.
DAY
Read it, build it, and if it is not for you, tell us.
Email matt@thebrokertimes.com.au within 30 days of purchase and we will refund you in full. You keep the files. We would rather you had a good experience than $49 of ours you resent, and it is the same guarantee we put on everything else in the shop.
Before you buy
Straight answers
Do I need to be technical?
No, but you do need to be the kind of person who has connected two accounts together before, or is willing to follow a guide carefully for twenty-five minutes. If that is not you, this is not the right product and we would rather tell you now.
What does it cost to run?
Roughly seven Make operations plus a fraction of a cent of OpenAI per client contacted, on top of your own SMS and call charges. For most brokers that lands in the low tens of dollars a month. The clients themselves cost nothing, because you already settled them.
Is this compliant?
The engine is built around an existing-client book. It only contacts people already in your CRM, every message carries an opt-out, opt-outs are honoured immediately and permanently, and the pack includes a checklist covering the Spam Act, the Privacy Act and the Do Not Call Register. Existing-client is a stronger starting position than a cold enquiry list. It is still your database and your licence, so you make the final call.
Will the AI say something stupid to my clients?
The AI is forbidden from quoting rates, giving credit assistance, recommending refinance or stay, promising a result, or manufacturing urgency. Before you go live you run it on yourself and read the output. We tell you to read the first ten reviews it writes to real people, and you should.
Does it work with my CRM?
Yes. The pack includes a setup note for each major broker CRM in the grid above. Native where the CRM allows it, API where your aggregator grants access, and a Google Sheets bridge for ActivePipe, BrokerEngine and AFG Suite360. If yours is not on the list, the bridge is the fallback.
What exactly do I receive, and when?
A ZIP, on screen the moment you pay, and emailed as well. Three Make blueprint files, both setup guides, twelve CRM notes, the prompt library including the SOA-ready review summary, and the compliance pack. Bookmark the download page and you can re-download any time.
Do you install it for me?
No. We have kept it do-it-yourself on purpose so the price stays where it is. Everything you need is in the guides. Support is matt@thebrokertimes.com.au.
Why is it $49 when it says $249?
Because this is the Broker Times reader launch price. $249 is what it is worth against a single retained relationship. $49 is the call for readers of The Broker Times. Buy now and later updates are free. It is not $149 — that is the other engine.
Is this the Lead Reactivation Engine?
No. That product works dead enquiries. The AI Annual Review Engine works the settled book. Different job, different prompts, different CRM properties, different price.
AUD only · 30-day keep-the-files refund · yours to keep
What it is all for
It ends in a review meeting, not a dashboard.
Every automation on this page exists to produce one thing: a client who already settled with you, picking up and saying yes, actually, let’s go through the loan.
Monday morning. Four replies came in over the weekend. The engine already read them, sorted them and wrote the CRM notes, so the only decision left is which review you take first. The SOA-ready summary is waiting on the ones you booked.
The book is already there
$49 to start the reviews sitting in the book you already settled.
The AI writes the reviews, reads the replies, and optional AI phone nudge. Three blueprints, both guides, twelve CRM notes, the prompt library and the compliance pack. One payment, instant download, yours to keep.
Or see how many reviews are sitting there first.
The Annual Review Engine is an educational and productivity product. It is not legal, compliance, credit or financial advice. It does not write an SOA and it does not provide credit assistance. You remain responsible for your own compliance with the Spam Act 2003, the Privacy Act 1988 and the Do Not Call Register Act 2006, and for reviewing what the system sends on your behalf. Make, Zapier, HubSpot, Salesforce, Pipedrive, Zoho, Salestrekker, Connective, LMG, Effi, Finsure, ActivePipe, BrokerEngine, AFG, OpenAI, Retell AI and Stripe are the property of their respective owners and are shown to indicate compatibility only. The Broker Times is not affiliated with or endorsed by them. Example messages shown on this page are illustrative output from the engine and do not depict real clients.