The Broker's Cyber Survival Playbook

An infographic translating ASIC's cybersecurity expectations into five non-negotiable steps to protect your business and your licence.

Your #1 Defence: Multi-Factor Authentication (MFA)

MFA is your digital deadbolt. By requiring a second form of verification beyond just a password, it provides a massive security uplift. The data is clear: implementing MFA is the single most effective action you can take to prevent unauthorized access to client data, directly addressing a core expectation from ASIC.

99%

Less Likely to be Hacked

That's the power of enabling MFA on your accounts.

Your 5-Step Cyber Action Plan

Cybersecurity is a system, not a single product. Follow these five fundamental steps, based on guidance from the Australian Cyber Security Centre (ACSC), to build a resilient and compliant brokerage.

1. Enable Multi-Factor Authentication

Start with your most critical accounts to get the biggest security win, fast. This is your priority list:

  1. 1Your Primary Email Account
  2. 2CRM & Loan Software
  3. 3Business Bank Accounts
  4. 4Cloud Storage (OneDrive, etc.)

2. Use a Password Manager

Stop reusing passwords. A password manager is a secure vault that creates and remembers a unique, strong password for every site. You only need to remember one master password.

🔑

One Strong Master Password

→
🏦

Unlocks Your Secure Vault

3. Automate Software Updates

Updates are free security upgrades that patch holes criminals exploit. Set your operating system (Windows/macOS) and web browser to update automatically to stay protected without the hassle.

🔄

Set It and Forget It

Automation is your best friend for security.

4. Maintain Data Backups

A good backup is your get-out-of-jail-free card for ransomware. Follow the industry-standard 3-2-1 rule to ensure you can always recover your critical client data.

3Copies of your data
2Different storage media
1Copy stored off-site (cloud)

5. Vet Your Technology Vendors

Your security depends on your suppliers. You can't outsource the responsibility for client data. Ask your critical vendors (like your CRM provider) these key due diligence questions:

  1. Where is our client data physically stored?
  2. Is our data encrypted both in transit and at rest?
  3. What are your policies for staff accessing our data?
  4. Do you undergo independent security audits (e.g., ISO 27001)?
  5. What is your process for notifying us of a data breach?